Data Deletion Instructions

Last updated: November 3, 2026

IQTHINK LLC ("IQTHINK", "we") respects your right to control your data. This page explains how to request deletion of personal data we hold, including data we received through Meta (Facebook, WhatsApp) when you or your business connected an account to our app "IQTHINK Messaging."

How to request deletion

Email [email protected] with the subject "Data Deletion Request."
Include:
- Your name and the business name (if any).
- The phone number(s) or WhatsApp Business Account connected to our service.
- What you want deleted (everything, or specific data).
We may ask you to confirm the request comes from you or from an authorized person at your business.

We will confirm we received your request and complete the deletion within 30 days. We will email you when it's done.

Disconnecting our app from your Meta account

You can also remove our access at any time:

Facebook: Settings & privacy > Settings > Business Integrations (or Apps and Websites), find "IQTHINK Messaging," and click Remove.
Meta Business Suite: Business Settings > Integrations > Connected apps (or WhatsApp accounts > Partners), and remove IQTHINK.

Removing access stops new data from reaching us. Email us as above to delete data we already hold.

If you received a message from a business that uses our service

That business controls your messages. Please contact it first. We will help it carry out your request.

What we delete, and what we may keep

We delete account information, message content, and message metadata linked to you from our systems. We may keep a minimal record of the request itself, and anything the law requires us to keep. Copies held by Meta or Twilio follow their own policies.

Questions? [email protected] · IQTHINK LLC, 137 N Oak Park Ave Ste 207 #2021, Oak Park, IL 60301